We believe that your privacy is very important and so we treat your personal data confidentially.  To help us to do so we comply with the new General Data Protection Regulations (GDPR) in the way we collect, use and retain any personal data in relation to members of our staff, trustees, volunteers, service users and other members of the public.

This policy statement applies to our services and activities which results in our collection, use and retention of personal data. For example, when personal data is supplied via our web site or when you tell us about yourself or when we arrange trips, collect payments and donations, arrange contracts, work with our volunteers and trustees, and provide services to the general public.

We encourage you to read this policy statement carefully and to contact us if you have any questions or concerns about it.

What is personal data?

Personal data is information that can be used to identify an individual, such as name, address, phone number or email address.

What personal data do we collect?

• personal details (such as names, addresses, email addresses, telephone and mobile numbers) provided in documents used by service users and members of the public to register to use our services.
• relevant financial information (for example credit card details, gift aid details etc) provided when individuals wish to make easy and convenient payments for the use of our services and facilities.
• relevant personal details provided to us (for example in person or in documents) for the purposes of our staff’s employment, our trustees’ activities and our relationship with our volunteers and our professional advisers and contractors.
• personal details provided via canvassing and survey for the purposes of producing management reviews of our services and operations, to enable us to analyse our performance or to be able to offer the best and most relevant services and activities.

Any personal data we hold will only be processed for the purposes it has been supplied and in accordance with the provisions of the GDPR and any other relevant legislation. 

Our website and cookies policy

We have a website which can be found at www.peterlemarchunttrust.co.uk.  Any use of it is on an anonymous basis.  This means that no personal information is recorded or gathered unless you complete one of our online enquiry forms or make a payment.  We would ask you to remember that, whilst we will keep your personal data secure once we receive it, the use of the internet cannot be guaranteed to be completely secure.  

Our site uses cookies which are small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers

How long do we hold personal data?

We will only hold personal data provided to us (whether via our web site or any other means) for as long as it is reasonably necessary for us to do so and we will review it periodically to ensure that it is up to date and accurate. 

Will we share personal data?

We will not sell your personal data or otherwise share it with any other organisations unless it is necessary for us to do so in order to provide our services to service users, customers, employees, trustees, volunteers or members of the public.  If we do so we will ensure that it continues to be treated confidentially and in accordance with the GDPR.  We would point out that in some areas of our work and operations we may be obliged to disclose personal information to other organisations if we have a legal obligation or duty to do so (for example, to the police).   

Your data may also be available to our website provider to enable us and them to deliver their service to us, carry out analysis and research on demographics, interests and behavior of our users and supporters to help us gain a better understanding of them to enable us to improve our services. This may include connecting data we receive from you on the website to data available from other sources. Your personally identifiable data will only be used where it is necessary for the analysis required, and where your interests for privacy are not deemed to outweigh their legitimate interests in developing new services for us. In the case of this activity the following will apply:

• your data will be made available to our website provider;
• the data that may be available to them include any of the data we collect as described in this policy;
• our website provider will not transfer your data to any other third party, or transfer your data outside of the EEA;
• They will store your data for a maximum of 7 years; and
• this processing does not affect your rights as detailed in this privacy policy.

Your rights

You are able to ask us to do the following:

• Access - you can request access to your personal data
• Rectify - you can ask us to update and rectify any incorrect personal data we hold about you
• Erasure - you can ask us to erase any personal data although there may be legal reasons why we need to keep it
• Restrict Processing - you can ask us to restrict the processing of your personal data
• Object - you have the right to object to our processing of your personal data

Review

We regularly review our privacy policies and we reserve the right to amend or otherwise update this policy statement, in whole or in part, from time to time.

Contacting us

If you wish to discuss the way in which we hold your personal data, you receive communications from us or you think your personal data has been misused or not kept secure you should let us know by contacting us via email or by telephone on (01509) 265590.

If you are unhappy with the response you receive, or you require general advice you should contact the Information Commissioner (ICO).

ICO Helpline   Telephone 0303 123 1113     https://ico.org.uk/make-a-complaint/

 

PDF of Privacy and Cookie Policy